My Cart

Close

Returns/Exchanges

Full price merchandise – You may return your purchase for a full refund or exchange within 30 days of the delivery date.

Sale merchandise – You may return your purchase for a full refund or exchange within 14 days of the delivery date.

Final sale items – Items that are marked as ‘Final Sale’ cannot be exchanged or returned at any time.

We do not accept returns of items that show any signs of wear.

SJ Collection, LLC reserves the right to deny any refunds or exchanges if the returned merchandise does not meet return policy requirements upon receipt of item. Shipping and handling charges are non-refundable.

To return or exchange an item, ship to the address below:

Sheila Johnson Collection Returns
P.O. Box 1767
Middleburg, VA 20118

Please allow up to 14 days for us to receive and process your exchange order.

Damaged Merchandise and Errors in Shipping
If you receive the incorrect order, or if the item you received is damaged, we will replace the item or take the unworn item back for a full refund.

For more details, contact SJ Collection, LLC by phone at (703)879-7436 or by email at CustomerCare@SheilaJohnsonCollection.com. Customers using a third party service are responsible for any taxes and shipping costs that may occur. SJ Collection, LLC is not liable for any damages from any third party shipping services.


Refunds

SJ Collection, LLC will refund the original form of payment according to our policies outlined above.

Your refund will be processed approximately 14 days as of receiving your returned merchandise.

Your banking institution may require additional days to process your transaction.

For additional questions regarding returns and exchanges, please contact our Customer Care Center directly by phone at (703) 879-7436 between 9am-5pm EST, or by email at CustomerCare@SheilaJohnsonCollection.com.

Hello You!

Enter your email address for discounts, promotions, updates and more!

SEARCH THIS STORE